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Home Request a repair - current page. Mobile Device Support Request a Repair Start here to setup a repair request for your mobile device, receive shipping labels, and easily track your repair online. Enter Model Number.
Upload Proof of Purchase. You may select up to two issues. If your device has a problem that is not listed, please contact LG at Please check if you have previously sent device to LG for this issue.
My Symptom Description. Ship in service. Box address. Alternate Mobile Phone Number. I wish to receive the latest news and offers from LG Electronics. But first you'll need to take some steps now to set yourself up for success if and when your phone does go missing -- even if you only left it in the house. Do yourself a favor and turn on passcode and fingerprint authentication. Do yourself another favor and don't use facial recognition on your Android device.
On most Android devices, the technology used for facial recognition can be easily tricked with something as simple as a photo of your face. Next, create your passcode and set up fingerprint authentication in the Settings app under the Security section.
I realize scanning a fingerprint or entering a PIN code every time you want to use your phone can be inconvenient, but the idea of someone having access to your photos, banking apps, email and the rest of your personal info is downright scary. An extra step to unlock your phone is worth the effort when you consider the potential impact of exposing your personal info to a stranger.
Find My Device is what you'll use should your phone ever go missing to track, remotely lock and remotely erase it. If you've signed in to your Samsung account on a Galaxy phone, you should be good to go. However, it's a good idea to double-check. Not only does it give you a backup service you can use to track down a lost phone, but it also gives you tools that Find My Device doesn't have. With Samsung's service, you can do things like force remote backups or see if someone has swapped out your SIM card.
You must have a Samsung account to use Find My Mobile. If you signed in to your Samsung account during the initial device setup, the Find My Mobile should already be enabled. If not, take a few seconds to sign in and enable Find My Mobile. Using Android's baked-in service requires you to remember one thing: android.
That website is where you'll go in the unfortunate event that you lose your phone. Make sure to sign in to the same Google account that's linked to your Android phone. Not near a computer? You can use another Android device and the Find My Device app , which you'll have to download separately from the Play store. Immediately after you sign in to the site or app, Google will attempt to locate your phone. An alert will be sent to your phone to tell whoever has it that it's being tracked.
Use the menu on the left-hand side of the Find My Device site to play a sound helpful if you misplaced it in your home! Selecting Secure Device will lock the phone, display a message of your choosing on the lock screen and sign out of your Google account. Don't worry, you can still locate the phone after it's locked. If you use Google Pay for mobile payments, locking your phone will prevent anyone from using your phone to make a purchase. There are specific directions right in the box as you unpackage it and it takes a bit of practice to get it right so you don't bend the bottom USB-C connector.
The Google Discover feed can be shown as the left-most home screen panel and you have full control over how things are arranged and organized on your phone. Four games and a web browser, Whale, are installed for you to test out the Dual Screen experience to its fullest. I am a huge fan of the grid, font, widget, and other options that let you optimize the phone for your use.
I'm a bit sad to see the floating bar appears to be missing, but at least there is a handy utility for the Dual Screen cover. The hardware is gorgeous and feels lovely in hand, but it is a very large phone. I love the Google Assistant button and the overall design of the phone with hands that are large enough to hold and use it comfortably. The displays look great and I look forward to consuming media content on them.
All of the great Dual Screen functions I mentioned in my LG G8X review apply here as well and the Dual Screen cover will be a focus of my formal review in the next couple of weeks. This device has the potential to be a serious productivity machine and with my remote work situation, I am going to see how useful it can be in this situation. I've come to greatly appreciate the Hz display of the Galaxy S20 line and unfortunately, this is not present on the LG V The focus of this phone is on the camera, audio, and dual-screen experiences and it is priced hundreds less than the S20 Ultra.
It is not blazing 5G, but improved range and penetration are more important to my needs anyway and there are benefits to 5G even in these early stages of adoption. I am looking for specific use cases for the Dual Screen cover too so please let me know what you want me to test.
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