Instead of reacting to situations as and when, country-by-country, we were clear that Samsung needed a consistent and transparent process to deal with a crisis like this. Consumers International demanded a clear, global plan of action.
One that offered all owners of affected phones the same treatment, including refunds and the chance to replace their handsets. We put pressure on Samsung to address consumer concerns, such as the cause of the problems, and the environmental plan for managing waste from the phones. We issued an open letter to Samsung in October , outlining the specific measures the company needed to take to restore consumer trust, namely that it must:.
I couldn't count the number of times that happened to me with the S7 Edge, and it eventually got so annoying that I gave up on the phone entirely. Not happy with the battery life. They have the same brains, after all, not to mention the same waterproofing, the same punchy AMOLED screen technology and the same overarching design language. He added that Garuda Indonesia has also briefed every concerned departments in the airline to inform all passengers regarding this new development. Write a product review. Online Check-in is not available for the following passengers: Passengers without e-ticket Infants under 2 years old who are not occupying a seat. Fantastic from Front to Back.
Consumers International joined world leaders at the World Economic Forum's Annual meeting in Davos, January , to ensure that the global consumer voice was represented in high-level discussions on privacy and digital rights, sustainable consumption, plastics recycling, the future of food, finance and energy. Product recalls are an important way to remove unsafe products from the marketplace and prevent injury and death.
From the beginning it was obvious that Samsung was responding differently to consumers affected by the problems with the Galaxy Note7 depending on where they were in the world. Samsung is a global company. Its handsets are just as likely to malfunction in Sydney as Seoul, so the way Samsung treats its customers should be no different. Instead of reacting to situations as and when, country-by-country, we were clear that Samsung needed a consistent and transparent process to deal with a crisis like this.
Find My Mobile allows you to locate, lock and/or wipe your device remotely, amongst other features. You will need to be signed into your Samsung account in. You can track the approximate location and route of your lost device. If you have enabled the 'Send last location' option in settings, it will send your device's last.
Consumers International demanded a clear, global plan of action. One that offered all owners of affected phones the same treatment, including refunds and the chance to replace their handsets. We put pressure on Samsung to address consumer concerns, such as the cause of the problems, and the environmental plan for managing waste from the phones.
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